PRIVACY POLICY

At PURE SURF SCHOOL, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us through our website and services. By using our website and services, you agree to the practices described in this policy.

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1. Data Collected Through Website Forms

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We collect personal data that you voluntarily provide through our website forms, including your name, email address, phone number, and any additional details you choose to share. This information is collected to respond to your inquiries, manage reservations, and communicate with you effectively.

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2. Data Collected Through Session Reservations

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When you book a surf session, we collect the necessary data to confirm and manage your reservation. This includes your contact details, session preferences, and any additional information required for the service.

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3. Communications via Chatbox or Email

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We may store communications conducted via our chatbox or email to improve customer support and streamline communication processes. These communications will only be used internally and will not be shared with third parties without your explicit consent.

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4. Photographs and Videos Collected During Sessions

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By agreeing to this Privacy Policy, you consent to PURE SURF SCHOOL using any photographs or videos taken during surf sessions for commercial and marketing purposes. This includes publishing the content on our website and social media platforms to promote our services. If you wish to opt out of this, you may do so by contacting us directly before or after your session.

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5. Banking Data Collected via Payment Gateways

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PURE SURF SCHOOL uses secure third-party payment gateways to process payments for reservations. These gateways may collect your financial information (e.g., credit/debit card details). PURE SURF SCHOOL does not store or have access to your banking details directly. The handling of this data is subject to the privacy policies of the respective payment gateway providers.

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6. Autogenerated Databases by the Platform

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Our website platform may generate databases that compile customer information (e.g., email addresses, booking history) to enhance the functionality of our services. These databases are used strictly for internal commercial purposes and to improve the client experience.

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7. Purpose of Data Use

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All data collected by PURE SURF SCHOOL is used exclusively for internal commercial purposes, such as:

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• Managing reservations and payments.

• Communicating with clients to confirm bookings, share session details, and follow up.

• Improving our services and marketing efforts.

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We guarantee that your personal data will never be sold to third parties or shared without your explicit consent, except where legally required.

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8. Legal Framework

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PURE SURF SCHOOL complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This ensures that your personal data is processed lawfully, fairly, and transparently. You have the right to access, rectify, or delete your personal data at any time. To exercise these rights, please contact us using the details provided below.

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9. Data Security

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We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no system is entirely secure, and we encourage you to take appropriate precautions when sharing sensitive information online.

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10. Third-Party Services

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Our website may include links to third-party services, such as social media platforms or payment gateways. PURE SURF SCHOOL is not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before using their services.

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11. Consent and Policy Updates

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By using our website and services, you consent to the terms outlined in this Privacy Policy. PURE SURF SCHOOL reserves the right to update this policy as necessary to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

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For further questions or to exercise your rights regarding your personal data, please contact us at:

PURE SURF SCHOOL

• Email: puresurfschool@gmail.com

• Phone: +34 679 451 894

• Date of Last Update: Dec, 2024

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Thank you for trusting PURE SURF SCHOOL. 🌊